No need to listen to call recordings, creating spreadsheets and reports. Call recording is transcribed in seconds and the text can be analyzed using filters and templates.
Automate employee performance control
Voice analytics is a necessary tool for companies
Why does your business need speech analytics?
You only pay for call recognition, so for speech transcription. All analytics tools are absolutely free. PBX phone system bundles already include free recognition minutes.
Languages and prices
- Spanish (America)
- German (alternative)
- French (alternative)
- Portuguese (Brazil)
PPersianPortuguesePortuguese (Brazil) (alternative)
SSundaneseSerbianSinhaleseSlovakSlovenianSpanish (Colombia)Spanish (Mexico)Spanish (USA)SwahiliSwedish
How does it work?
- Call recording is transcribed
- The tool automatically analyses the conversation
- A report is created based on pre-set parameters
- You get information on script or operator effectiveness and the overall call rating
This tool can analyse
Zadarma speech analytics
In the press
Zadarma IP telephony meets the requirements of globally active entrepreneurs, because they can organize their company from anywhere in the world and connect all their employees in one network with customers and partners.
Zadarma understands how integral communication and building relationships are to businesses at every stage.
Zadarma’s VoIP services help you separate work from personal at an incredible price
If you run a startup and want to learn more about the benefits of VoIP phone systems, the Zadarma Project has the expertise to offer you a customized solution.
Zadarma offers a cloud-based VoIP system that anticipates website visitors’ needs and quickly responds to queries, all at a cost that can be 90% lower than a traditional business phone system, according to the company.
Zadarma makes it simple to access VoIP with free and affordable bundles, plus apps available on most platforms.