Zadarma project blog

Stay at home: How to organize remote work
20.03.2020
Remote work tips

At first, it may seem that remote work is something cool. You can sleep longer, you don’t need to go anywhere. You get up, open the laptop in your bed - and are ready for work.

But over time, many people begin to notice that their productivity is declining. And the truth is there are too many things at home that can distract you from productive work.

So how do you avoid the traps and do it right?

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How to keep working when schools are closed, and you have to stay at home and take care of the children?
17.03.2020
Working from home with kids
The impact of the coronavirus has exposed a very important factor: many companies are not prepared to move their employees to remote working, but when the government closes schools and kids are sent home there is no other option. The problem has been especially apparent for those who need workers to be on the phone to receive/make calls.
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Business emergency plan in 10 minutes for coronavirus outbreak
5.03.2020
Remote work
COVID-19, better known, and feared, as coronavirus, is marking the news since the beginning of 2020. There are already tens of thousands of cases and the number of countries affected is growing exponentially. Without getting into medical and social implications, we can already see that it is having a significant effect on businesses in different ways worldwide. No day goes by without hearing that some company is sending home all the workers – what can have major repercussions on that firm and on business in general.
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How to open a budget call center in 5 steps
20.02.2020
Zadarma call center

Call center can be rightfully called the face of the company, as for many clients it is where the first interaction with the business takes place. Because of that, the right call center organization is an important and responsible task.

Learn how to organize it on a budget and in only five steps.

Spoiler alert: you won’t even need a separate space.

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Brexit uncertainty: the potential return of roaming
10.02.2020
Communications after Brexit
After almost four years of uncertainty, Great Britain is now ready to separate from the EU and both sides have only 11 months to prepare for the transition. The number of ways in which the UK and EU businesses will be affected is too large to count. While most of the aspects were widely discussed by the media, communications were mainly left on the side bench. Let’s learn how businesses will be affected and what are the ways to avoid it (or maybe to get even better off)
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20 gifts for 2020 holidays!
18.12.2019
New Year Zadarma
Holiday gifts are coming early this year. In honor of 2020 and the upcoming holiday season, we are having 20 days of gifts and presents.
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4 Reasons Online Businesses Should Use a Free CRM
4.12.2019
Why online businesses need CRM
Building solid and lasting customer relationships are the foundation of every successful online business. That's why organizations should invest in a CRM system. Thankfully, there are many free CRM tools on the market that can help startups and small online businesses build better and stronger relationships with their customers.
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What is Voice over IP?
12.09.2019
what is voip
VoIP technology has become a part of daily communications for many businesses. We have organized types and benefits of VoIP so you can learn all about it.
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CallBack VS Click-to-Call
14.08.2019
CallBack vs Click-to-call

CallBack and Click-to-Call widgets can come across as similar tools with the same goals: create communication channels, support client or sell products/services, increase sales conversion.

But many businesses have a reasonable question: which one would be more effective and which to choose for your website. Check our simple explanation on how the two differ.

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5 Call Tracking Metrics & Tactics Each Tech Startup Should Consider
25.07.2019
call tracking metrics and tactics
In the modern world where various chat tools are being developed every other day, it is easy to overlook one of the most compelling communication tools - a phone call. Learn how to measure the effectiveness of your marketing campaigns with the help of call tracking.
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Why integrate VoIP with CRM?
18.07.2019
Zadarma and Zendesk integration
Having a comprehensive customer relationship management system can be essential for a successful business. They allow users to have organized records of all their prospects, leads and clients. How can VoIP enhance such systems and what can they bring to the table?
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Integrating telephony and your own CRM-system or business-software
7.06.2019
crm-api
The businesses that can analyze correctly and use multiple applications for correct operational activities and customer records usually prevail in competitive markets. Frequently, independently developed programs are responsible for that. And in general, numerous (for example) modern CRM-systems are systems that have initially been developed for a certain task, and then thanks to their convenience and functionality launched in the market as a separate product.
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VoIP Phones Offer an Ideal Solution for Small Business Telecom
14.05.2019
VoIP for small businesses
The role of an efficient phone system in successful businesses is often underrated. Many of your customers make their first contact with you through a phone call. Long-standing customers also often call with new orders or inquiries. The impression they get from the way those calls are handled can make all the difference. VoIP provides small businesses access to communications features and productivity-enhancing tools previously only available in large business phone systems.
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How to Increase Website Conversion By Using Call Tracking: Six Tips, And Mistakes to Avoid
7.05.2019
increase website conversion with call tracking
In the modern world, we tend to focus analysis of customer behaviour on their online activities, while calls tend to convert to sales 10-15 times more often. Learn how call tracking can help your business significantly increase conversion.
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Statistics: How to Growth Hack Your Website Conversion Using Callback Widget
30.04.2019
Growth hack conversion with callback
Callback widget can increase conversion rates of your website by dozens or even hundreds percent. However, the overall efficiency of this tool depends on a bunch of factors. Learn how to make the maximum from this technology and avoid common mistakes.
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Webhook for IVR: create your own voice bot
23.04.2019
Zadarma IVR
With the help of Zadarma API and Webhooks, you can make a multilevel voice menu and create your own robot secretary or auto informer with a link to your database.
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Who Needs a Cloud PBX?
6.03.2019
who needs cloud pbx
Telecom technology can supply tools that help businesses reduce expenses while still satisfying rising client demands. Many firms have already discovered that cloud PBX networks bring substantial capital and maintenance cost savings. Learn if a Cloud PBX can help you too.
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Five Mistakes to Avoid When Choosing a Business Phone System
14.02.2019
5 mistakes to avoid
The business phone system is a good example of an indispensable feature of our working lives regularly taken for granted. Learn what mistakes to avoid when selecting the best fit for your business.
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VOIP and your Disaster Recovery Plan
5.02.2019
VoIP and DRP
Disaster Recovery Plan is essential for every company. Learn why it is important to include VoIP in your DRP.
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What is a Cloud PBX?
10.04.2018
what is cloud PBX
The Cloud PBX is a telephone system within a company that enables users to communicate internally within the organization, and externally with the outside world. The Cloud PBX is based on cloud computing technology, it significantly reduces the cost of the phone system and provides companies with a wide range of benefits.
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