About us

Zadarma is an international company, providing telecommunication services since 2006. Our professional expertise, sophisticated infrastructure and long-term experience lie at the heart of our premium cloud communication solutions. Today our service embraces a large number of active users in 160 countries, collaboration with the world largest VoIP providers, a worldwide range of virtual phone numbers and 24/7 customer support team.

Zadarma History: 14 years of success

  • 2020
  • Speech analytics in 50+ languages was launched, as well as free video conferencing, new phone system bundles - World and Americas, new integrations with HubSpot and Freshdesk, new API for ZCRM and WebRTC.
  • 2019
  • Free CRM-system – ZCRM – launched, fully updated app for Android, extended number and phone bundles coverage, German language added for support, number of users surpassed 1 700 000.
  • 2018
  • Complete PBX, widgets, iOS app and main website update. Attractive phone system bundles and free Call Tracking presented. The millionth user registered with the service.
  • 2017
  • New data centers launch in New York and Moscow, fully updated client account design, increased toll-free numbers coverage to 70 countries
  • 2016
  • The Zadarma Cloud PBX integration with top CRM systems, project launch in Poland and Spain, free app release for Windows
  • 2015
  • API interface availability, creation of Zadarma iOS app, unique new service presentation - the SIM card for roaming with price plans and VoIP features
  • 2014
  • New data center launch, security system modernization, and increased coverage of toll-free numbers and multi-currency price options
  • 2013
  • The new interaction system with clients, improved and expanded Cloud PBX features
  • 2012
  • Free cloud PBX (Business Phone System) launch, virtual phone number availability in 70 countries.
  • 2011
  • The service expansion - the CallBack feature, SMS messages, useful website widgets and Zadarma SIP app for Android
  • 2010
  • The launch of an affiliate partner program (which now has more than 1,000 partners across the globe).
  • 2009
  • Improved service interface, creation of the webphone and other useful features
  • 2008
  • Virtual phone number sales in several countries
  • 2007
  • Substantial increase of our customer database, 24/7 customer support launch and call center establishment
  • 2006
  • First launch

Team

Team Zadarma
OpenExpoEurope Zadarma
E-commerce Poland Expo Zadarma
Сonference Zadarma

We are attentive to our clients’ needs and it allows us to develop a modern service and stay in the top-20 of cloud telecom providers of the world.

Together we are creating the best communication service for you! Over 2 000 000 clients have entrusted Zadarma with their telecom needs. Sign up now and stay with our service forever.

Values

  • task
    Communication. The basis of our work.
  • Search
    Transparency. We avoid any understatement, small print and stared clauses. Openness and honesty are the main principles of client interactions at Zadarma.
  • Team Zadarma
    Improvement. Constant improvement of our services and products allows us to maintain leading positions in the industry for many years.
  • easy
    Automation. We do not have a sales department, we do not force you into getting unnecessary services. Clients can connect all required services in the personal account in a matter of minutes, and we will assist at any point.
  • communication
    Feedback. We are happy to receive any feedback and do everything for our service to be easy to use for clients with any level of technological background.

Our philosophy

Zadarma philosophy
Effortless telephony
Voice communication is the priority for Zadarma. Unique technologies at the basis of our services allow our end-users to take confident and easy decisions for both business and private communication needs.
For many years now futurologists have been predicting the death of voice communication, however, each year virtual telephony is improving and continuing its development. We are confident, that it is partially thanks to our hard work.
Zadarma philosophy
Modern technologies
Constant improvement of our services is one of the main Zadarma goals. This is our philosophy.
We are always striving to improve, and we are implementing the most modern and advanced technologies in our work. All for you to enjoy our services for your business with ease.
Zadarma philosophy
Client satisfaction and data security
We become happier when we interact with our satisfied clients. Thus, our main goal is to develop convenient and functional services, that will not only benefit your business but bring you positive emotions and actual value to your company.
Zadarma pays close attention to privacy issues. We provide reliable security to all your personal data.

Zadarma Network

We set maximum quality and reliability requirements for our infrastructure:
  • 7 main data centres in 7 countries on three continents (Europe, North America, Asia) and many smaller platforms
  • All main data centres are connected to at least two external channels and Internet Exchange Points (IX)
  • Full backup is used within each data centre (services, servers, power supply, network infrastructure). Backup also takes place between data centres
  • For maximum connection quality, traffic is routed through the nearest data centre
Companies
Europe
IP Telecom Bulgaria LTD
Address: floor 2, 2 Vasil Aprilov, Bourgas, Bulgaria - 8000
Phone: +359 56 940 510
United Kingdom
SMARTVOICE LTD
Address: 63-66 Hatton Garden, London, United Kingdom, EC1N 8LE
Spain
VOICE CLOUD S.L.
Address: av/Cortes Valencianas, 58-1003, Valencia, Spain - 46015;

Our partners

Telia logo Company logo Colt logo Inteliquent logo Lumen logo Telefonica logo Bics logo

In the press

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