FAQ

What if my provider blocks IP telephony?

Which number will be used for calls?

Dialing format

How to check the call quality?

What is a SIP trunk? (authorization via IP)

How to make outgoing calls to different countries using different phone numbers?

Free video conferencing

P-Asserted-Identity (outgoing calls from a chosen number for experienced users)

When will my documents be verified?

How to use one number for several employees?

How to use a number without internet connection?

How to identify what number received the call?

How to connect a number for another provider?

How to receive calls to your server?

Why you need call tracking?

What are numbers with extension dialing?

How to receive SMS in messengers?

My phone is not in the list of available ones, but I know that the eSIM service is supported.

Can I buy one eSIM and use it in different parts of the world?

Can I connect eSIM to another smartphone?

Is it possible to share the internet via eSIM with other devices?

eSIM Internet speed and choice of mobile operators.

How many eSIM cards can be connected to 1 account?

How to find the eSIM ICCID?

eSIM installation failed. Error: "Unable to add eSIM. This code is invalid."

How to create and set up the extensions?

Why configure external lines?

How to turn on the voice menu?

DTMF (Dual-tone multi-frequency signaling)

How to set up the incoming calls scenarios?

Supervisor - call monitoring, barge-in and whispering

Where can I find PBX statistics?

Call recording

How to listen to call recordings

How to activate the blacklist?

Setting up automatic number identification (CallerID) for outgoing Calls

How to determine where the client called?

Call forwarding when the employee is offline

How to receive a fax?

Temporary PBX switch off

Conference calls

How to connect employee to CRM?

How to make and receive calls in CRM?

Why CRM needs a calendar? What events can be added there?

How to assign a task to an employee?

How to schedule a client appointment (task) in a calendar?

How to import contacts to CRM?

What is a lead?

How to create a new lead?

How to route my clients calls directly to me?

How to integrate CRM with other systems, apps and programs?

I have a number from a different operator. Can I use your app for a different VoIP service?

Zadarma app on Meizu phones

How to set your number or company name in SenderID?

Can SMS be sent to a group of recipients?

How to send SMS to the USA and Canada?

Automatic SMS notifications and 2FA

Is an API for SMS available?