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Yuliia Melnykova
Content Manager with 12 years of experience in the telecommunications industry. Graduated with honors from the Faculty of Journalism. Experienced in IP telephony, cloud services, and business communications. Skilled in developing and presenting client-ready use cases and solutions.
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24.12.2025
With the help of Zadarma API and Webhooks, you can make a multilevel voice menu and create your own robot secretary or auto informer with a link to your database.
20.02.2020
Call center can be rightfully called the face of the company, as for many clients it is where the first interaction with the business takes place. Because of that, the right call center organization is an important and responsible task.
Learn how to organize it on a budget and in only five steps.
Spoiler alert: you won’t even need a separate space.