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Jazmín Manescau
Jazmín Manescau is a content writer specialized in creating texts for blogs, websites, and social media, with a strategic focus on communication and SEO positioning. Her articles include updates about brandname and the VoIP telephony sector, as well as trending topics such as artificial intelligence and innovation in virtual switchboards, always providing clear and valuable information for readers.
She also stands out for her publications in various media outlets, where she shares specialized content on IP telephony with the aim of giving greater visibility to the company.
Author's articles
What is call queuing and why is it beneficial for effective call handling?
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18.07.2022
Jazmín Manescau
Using call queues is one of the easier ways to answer incoming calls in a timely, well-managed way. Call queue solutions are being increasingly introduced into call centres as well as into a variety of businesses whereby their call handling needs to be strictly managed due to limited staff capacity and high call volume.