Most startups have a focus on rapid, agile company growth. In the early years, customer acquisition is often an absolute priority - demonstrating a startup's place in the market is crucial in securing later rounds of fundraising. Let’s take a step back and consider the main driver of that customer acquisition strategy - innovation. How can a VoIP system support a startup's innovative drive whilst helping keep control of costs?
Here we explore 5 key reasons around why startups should consider a VoIP system within their business plan.
1. VoIP is Affordable
When setting up a new office or remote team, founders will need to consider IT and technology requirements to enable communication. VoIP is a low-cost alternative to the traditional telephone system. It uses a broadband connection to make and receive calls and so can significantly reduce running costs with no need for hardware and telephone wires. If you choose the right provider VoIP is extremely affordable and can provide a fully-fledged unified communication solution for any scaling organisation.
2. VoIP provides added-value features
Following on from affordability, VoIP providers offer additional features within their core standard price plans that will provide any startup with a raft of integration to centralise their communication, providing startups with value for money and helping to reduce technology costs as well as centralised technology integration. Here are Zadarma’s standard VoIP features, providing a variety of added-value features beyond calling:
- Unlimited calls
- 4 concurrent calls
- 3 extensions with voice recording
- 200 MB Storage for call recordings
- 3 voice menus with PBX
- Per second billing of outgoing calls
- Free numbers
- Free CRM integration
- Free callback widget
- Free video conferencing
- 24/7 customer support
3. VoIP provides scalability & flexibility
Every startup wants to operate in an agile way - the spark of innovation that makes a startup great won’t survive outdated and cumbersome communication tools. VoIP allows you to be incredibly flexible so you can add or remove users as you wish as the system uses the internet for calls. There is no need for additional lines. VoIP can scale to meet your current and future requirements, freeing your people up to concentrate on their mission.
4. VoIP provides a higher call quality.
Call quality is of high standard, providing improved, more clear audio compared to a traditional landline or mobile. Bringing remote teams closer together through improved call quality helps to make communication more natural and enjoyable. Fostering the right communicative environment sets the scene for those flashes of inspiration that make your startup great.
5. VoIP provides mobility.
With features such as IVR, calls can be rerouted or auto-attended too, when lean teams are away from their desks, on holiday, remote or travelling. Portability is key for many startups. VoIP enables startups to be as mobile and as portable as possible when on the move.
An increasing number of startup businesses are switching their telephony to VoIP providers. It really is the future for communication. Modern communications methods are changing and VoIP provides startups with an easy to use, affordable, comprehensive solution from which to scale growth around.