Remote Work Made Easy: Effective Tools and Tips

It’s clear that COVID-19 created a dividing line between “before” and “after” in our lives. Consider how often we use “before COVID”, a phrase that immediately resonates with everyone. Life after the pandemic is different, especially when it comes to how we work.

Many businesses have given their employees the freedom and trust to work remotely. It's a blessing for some, and a challenge for others.

At Zadarma, we understand the possible difficulties you might face as a business owner, an employee, or a freelancer.

How can you organize your work using a single platform?

Remote work offers many benefits, such as the possibility to work from anywhere in the world. But maintaining stable and affordable communication with customers, colleagues, and partners while abroad might not always be easy. You might assume that multiple platforms are necessary, often resulting in higher costs and lost time. However, at Zadarma, we offer a unified platform with all the tools you need.

Let’s take a look at the tools that can transform your remote work experience.

Virtual phone numbers

Virtual phone numbers don’t require a SIM card or a specific location. You can use them on your smartphone, PC, or tablet. The only thing you need is an internet connection. With that, you can be anywhere in the world and make or receive calls using the same number, as if you were right next door. Even if your device doesn’t support dual SIM cards, you can still use one or multiple numbers on the same device.

At Zadarma, we offer numbers from 100+ countries. In 27 of those, you can also receive SMS messages.

For example, if you’re working in the USA but need to travel to the UK, you can get a virtual US number or port your existing number to Zadarma. Then, you can use it from anywhere in the world, including the UK, while enjoying the same low rates, no matter where you are. Say goodbye to international calling fees and roaming charges.

Virtual numbers can also be used locally. For example, if you want to use a business landline number from your PC or smartphone, or if you’d like to separate your personal and business phone numbers.

If you need phone numbers for your employees or require multiple numbers for yourself, you can manage them all from a single account. The same numbers can be used on one or multiple devices, or you can choose to link each number to a specific device only. You can simply install any SIP-compatible application, for example, the Zadarma app, available for iOS, Android, Windows, and macOS.

eSIM for travelling and internet backup

We understand that getting a stable internet connection isn’t always easy in some countries. In others, you may need to hunt for a local SIM card or find places with free Wi-Fi, all of which limits your freedom and wastes time. At Zadarma, we offer a reliable solution. With our eSIM for travelling, there is no need to worry about connectivity issues while abroad.

You can get an eSIM before or during your travel and activate it when you land or arrive at your hotel. We offer eSIMs for over 150 countries. You can connect up to 10 eSIMs on a single account.

If you’re planning to visit several countries, consider an eSIM plan, for example, a Europe plan that covers 43 countries. The main advantage is that you don’t need to switch or reinstall eSIMs when crossing borders. It automatically switches from one country to another. There are eSIM plans for 7 regions available at Zadarma.

An eSIM can also be used as a backup in case of a blackout or internet issues, which allows you to continue working without interruptions.

Video conferencing

We believe it’s convenient to have all the essential communication tools on a single platform. Video conferencing is one such tool that helps you manage remote work more effectively by allowing you to hold meetings with your team, partners, or customers easily.

You can share your screen, stream live video on YouTube and record it, use the chat feature, and invite participants who don’t use Zadarma via a link, or even by phone, to join with audio only, without needing an internet connection. You can add up to 100 participants in a single conference room.

Phone System (Cloud PBX)

Most modern phone systems are still location-based and rely on physical hardware, making it difficult to leave the office and reduce costs. At Zadarma, our free virtual PBX offers all the features of a traditional phone system, plus many advanced functionalities.

The best part? It’s cloud-based. This means your team can be spread across the globe yet still use the same phone system. It includes greeting messages, business hours, call recording, call routing to different departments, voicemail-to-email, and much more.

With a Cloud PBX, there’s no need for office space or expensive physical hardware, which significantly reduces costs. It also gives you the freedom to hire talents from anywhere, as everyone can work from a single system.

CRM: customer and team management

A CRM is a powerful tool for managing your customer base and tracking employee performance. With Zadarma’s free Teamsale CRM, you can easily add or import customers and leads, assign responsible managers, track deal progress, create tasks for employees, and analyze performance, all in one place. Just like the PBX, the CRM is cloud-based and can be accessed from any internet-connected PC or smartphone.

Teamsale CRM also allows integration with Google Calendar and your email, so you can send messages directly from the client card. All email communication, both incoming and outgoing, is automatically saved to the client’s profile.

With Teamsale CRM, you can send bulk SMS and emails. It saves time on marketing campaigns and important notifications. The auto dialer feature allows you to make quick calls without manually dialing each number. You can add numbers directly into the dialer or initiate calls to selected customers or leads from within the CRM.

And if you already use a different CRM, you can easily integrate it with your Zadarma PBX.

Integration with top AI Voice Assistants

At Zadarma, we’ve recently introduced integration with three leading AI voice assistants: Retell AI, ElevenLabs, and Vapi AI. But how can these tools support remote workers or businesses with distributed teams?

AI voice assistants can significantly reduce your team’s workload by handling routine tasks such as answering calls when no one is available, managing calls outside business hours, or even acting as one of your agents. They can also transfer calls to a human colleague when needed, or, alternatively, a human can transfer a call directly to an AI agent. The integration doesn't require any physical hardware apart from your PC.

Using this tools on a single platform may significantly simplify the workflow. Zadarma´s tools allow you to create an effective communication no matter where you are at an affordable price. With 24/7 customer support, you can feel safe that your technical issues and inquires will be attended at any time. Remote work has never been easier.

Sign up today and begin your remote work journey.