Zadarma Project News

A test environment for learning and notifications set up (webhook) to test IVR performance created. Webhook description can be found on API page, you can activate the test environment in API and integrations in your personal account.

In your personal account you now can purchase additional channels – virtual number incoming lines. In Virtual numbers you can connect the number of channels you need and see how many channels are available for the number by default.

New currencies are now available to make payments in our service – pound and zloty. To change the currency go to My Profile – Calls in your personal account.

New virtual numbers in Spain now have 5 incoming lines (number of outgoing lines depends on your phone system bundle).

We are also reminding you that our summer deal for virtual numbers is still going on. Until August 31st, you can get numbers in 5 countries with 30% off:

• United States - New York, San Francisco, Los Angeles
• United Kingdom - London, mobile
• Poland - Warsaw, Krakow, Gdansk, Wroclaw , Bydgoszcz
• Spain - Barcelona, Madrid, Valencia
• Mexico - Mexico City

An integration with a popular CRM system Zendesk is now available in your personal account ( link to the setup manual). The official integration is absolutely free and performs without third-party modules.

Integration features:

• Zadarma webphone built into Zendesk interface, ability to call clients in one click from the browser;
• Pop-up client card during incoming and outgoing calls;
• An integration of call statistics and recordings, ability to listen to the recordings straight from Zendesk interface.