Zadarma News

More speech recognition for free

13.01.21
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Zadarma speech analytics is getting used more each day. With the feedback we have received, we are happy to announce that:

  • Free speech recognition minutes offer is extended until March 1, 2021 (100 minutes for Standard bundle, 500 minutes for Office, 1000 minutes for Corporation)
  • At the end of the promotion we will be increasing free recognition limits for our bundles. Office bundle users will receive 200 minutes, and Corporation – 500 minutes of speech recognition included

Automate control over your business with Zadarma speech analytics.

Into New Year with new features!

30.12.20
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We are wishing all our clients and their businesses an impeccable reputation and flourishing in the new year!

We are happy to announce 2 new features:

  • speech recognition and voice analytics integrates into free Zadarma CRM
  • full incoming call statistics added to all numbers

A week ago a new tool was presented - speech analytics that will allow you to automate many business processes. In honor of the holidays and our new services we are gifting free speech recognition minutes for three bundles until January 15. As well as discounts on numbers, bundles and a top up bonus. All details can be found in our blog. Stay connected in 2021!

Welcome speech analytics!

17.12.20
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We are presenting a new useful tool— speech analytics! Automate control over sales and support. All calls are transcribed and then texts are analysed using pre-set parameters – interruptions, speech rate, overall call rating.

With the help of created or chosen dictionaries, you can find out if a client or operator used certain words, evaluate operator’s competence, client’s satisfaction or monitor script compliance.

Speech analytics tool is absolutely free; you are only paying for speech recognition minutes. We have increased free recognition limits for three bundles until January 15, 2021, so you can try out all its valuable features: Standard — 100 free minutes, Office — 500 free minutes, Corporation — 1000 free minutes.

Holiday presents: numbers, bundles and a top-up bonus

15.12.20
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On December 12th our service had its 14th birthday. In honour of our birthday and the upcoming holidays, we are announcing a month of pleasant gifts. Until January 15, 2021, we offer discounts on numbers and phone system bundles, free speech recognition minutes and 10% to balance top-ups.

All details can be found in our blog. Stay healthy and in touch in 2021!

amoCRM integration update

14.12.20
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In the past months we have fully upgraded our integration with amoCRM:

  1. The new widget version has increased integration usability and reliability;
  2. Call from the browser are now available from amoCRM in one click (WebRTC);
  3. Zadarma free call tracking is now supported in amoCRM.

Other integration updates are planned for the nearest future.