Zadarma News

Chats in Teamsale CRM — for effective team work

09.07.25
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In Teamsale CRM chats between team members are now available. You can now discuss deals directly within the CRM — create chats, send messages and files, and attach a client, task, or lead to the conversation.

Among the available features:

  • notifications in the top right corner when a message is received, with quick access to the chat;
  • chat search;
  • ability to upload avatars for chats;
  • mute and notification settings;
  • collapsible chat list for convenience.

Team communication just got easier!

Celebrate Independence Day in the USA with a 30% discount on the Office plan

04.07.25
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Zadarma wishes everyone in the USA a happy Independence Day!

To celebrate, we're offering a 30% discount on the "Office" price plan in the USA and Canada for the entire month of July.

Simply enter the promo code USA4JULY when activating a price plan.

Enjoy seamless connectivity across North America at an even better price this month!

Strengthening our infrastructure in Europe — a new data center in Spain

30.06.25
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Zadarma is launching a new data center in Madrid. This is an important step in strengthening the European network, with powerful servers, high bandwidth, and modern software.

The data center is directly connected to the Espanix traffic exchange network, which ensures stable connectivity and minimal latency for customers in Spain and Portugal.

Important: Clients using a firewall need to allow the 185.45.154.0/24 network for proper service operation.

New Zadarma PBX feature: integration with AI platforms

04.06.25
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Now Zadarma users can forward calls not only from virtual numbers but also from PBX extensions to AI platforms — Retell, ElevenLabs, VAPI, and others.

AI agents can easily connect to extensions and can support the team by answering calls in a queue, accepting transfers from employees, or functioning as an intelligent voicemail.

This expands the capabilities of voice bots and allows flexible call routing to any SIP URI.

The arsenal of AI agents has been expanded — Zadarma is now with ElevenLabs

05.05.25
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As soon as ElevenLabs made integration possible, we quickly adapted and added support.

The voice AI agent from ElevenLabs is now available for receiving incoming Zadarma calls. The integration is already implemented and can be easily connected using a ready-made guide — no complicated setup.

This is another step in the development of Zadarma's AI capabilities: call automation, rapid response to new technologies, and expanded choice for businesses.