What is Wi-Fi calling and why is VoIP calling a million times better alternative?

Delivering a phone call over Wi-Fi is not new, it has been available for some time. However recently there has been a surge in usage. This is due to an increase in awareness and more understanding around Wi-Fi calling and its benefits. The following article outlines what Wi-Fi calling actually is when compared to VoIP calling, and goes on to explore why VoIP calling is a far better alternative.

• What is Wi-Fi calling?
• Where and when can Wi-Fi calling be used?
• What is VoIP calling and how does it differ from Wi-Fi calling?
• When is VoIP helpful & not so helpful?
• Does Zadarma offer VoIP calling?
• Zadarma’s VoIP calling feature benefits & advantages
• Why is VoIP calling a million times better alternative?

What is Wi-Fi calling?

Wi-Fi calling often refers to mobile phone voice calls and data that are made over IP networks. Essentially Wi-Fi calling is a feature provided by mobile operators that allows users to make regular phone calls over a Wi-Fi connection when cellular signal is weak or unavailable. These calls are made via the default phone app using a user's mobile number, and they rely on the infrastructure of the mobile carrier. Therefore, Wi-Fi calling usually requires support from both the mobile operator and the device.

Where and when can Wi-Fi calling be used?

Wi-Fi calling is frequently used when there is bad reception, allowing you to make calls over the internet. This allows you to stay connected. Wi-Fi calling is sufficient when you have a strong and trusted Wi-Fi connection, often used when the caller has no mobile signal. If you live or work in a basement space or live in a remote location, a standard mobile network is often sparse or not available. This is where Wi-Fi calling could be useful.

What is VoIP calling and how does it differ from Wi-Fi calling?

Voice over IP calling, which is also known as VoIP calling, works on Voice over internet protocol (VoIP). This allows you to make and receive calls through the internet from any mobile or laptop device. VoIP calling is sophisticated in that it converts your voice into small data packets, prioritising the voice data over other data traffic for crystal clear calls.

VoIP is often described as an umbrella technology that consists of VoIP phone services, virtual numbers, as well as wider call management services. These additional VoIP calling services include, call forwarding, call routing and video conferences. VoIP calling is similar to Wi-Fi calling, however the ‘calling’ mechanism has been proven to be a better calling experience and more reliable, when compared. VoIP calls work perfectly over Wi-Fi, and from a user’s point of view, the experience is very similar to Wi-Fi calling, with added benefits.

When is Wi-Fi calling helpful & not so helpful?

Wi-Fi calling is helpful when you have no reception or have patchy mobile connection, however you have to have access to Wi-Fi. VoIP calling can allow you to make and receive calls over the internet instead. In contrast you may be travelling and want to avoid international roaming charges by making calls through your VoIP number instead of your mobile number.

For instance, if you have a strong mobile signal or a weak internet connection, then you may prefer to use your mobile to make a call. One key drawback of Wi-Fi calling is that not all devices or carriers are supported. Wi-Fi calling access can be restricted, subject to your provider and device.

Does Zadarma offer VoIP calling?

Zadarma offers VoIP calling. The experience is very similar to Wi-Fi calling and is often a better alternative, for many reasons. Zadarma isn’t a mobile operator, so it doesn’t provide Wi-Fi calling in the traditional sense. Zadarma provides VoIP calls, which allows voice communication over the internet. It can work over any internet connection, including Wi-Fi. If there’s no mobile signal, you can still make calls via the Zadarma app or a softphone, using a VoIP number, not your mobile number.

Zadarma’s VoIP calling feature benefits & advantages

From cost savings to improved connectivity, VoIP calling offers significant advantages over Wi-Fi calling. VoIP calling is a winning alternative, for both personal and business use. The remaining part of this article explores the feature benefits and advantages of a VoIP calling service.

1. Cost Savings

Calls and texts made through Wi-Fi calling, will be charged against a user’s monthly allowance. This is often charged at the standard rate in the same way as when a user is using their mobile signal. International calls are also billed in the normal way so you still pay for these if they’re not already included. VoIP calling can be often free depending on who you are calling.

Zadarma offers free calling between Zadarma platform users. Video conferencing is included in the free plan (with some limits) — only one user needs to share a link to start the call. Any charges through VoIP calling are generally much lower than traditional phone calls, but the cost can still vary depending on the service provider and the destination of the call.

Zadarma generally offers free calls within the network and to more than 100 countries in the world. It is worth reviewing the Price Plans, for more information. In contrast, Wi-Fi calling can be risky and costly if using an unknown Wi-Fi. For instance, public Wi-Fi hotspots may charge data usage fees, so it is important to take that into account before making a Wi-Fi call.

2. Better Call Quality

VoIP call quality is generally comparable to landlines, if you have good internet connections and equipment. In comparison Wi-Fi calling can be unpredictable on congested Wi-Fi hotspots that are unable to handle surges in traffic. VoIP calling provides a higher call quality as providers like Zadarma often only use premium routes.

Many Additional Call Features

Zadarma offers superior features and services to registered VoIP callers. These services include access to the free Cloud PBX phone system which comes with additional features including the following:

• Call forwarding (paid service)
• Call recording
• Call analytics
• Call routing
• Caller ID
• Video conferencing
• Free CRM integration or access to Teamsales CRM
• Incoming call scenario settings
• 24/7 multichannel customer services support

Call recording and forwarding are a popular feature used by many VoIP callers. Zadarma’s free PBX is suitable for all VoIP call users. The PBX phone system is popular for business and personal use as it is highly convenient for international, local and conference calling purposes.

4. Security and Confidentiality of VoIP Calling

It is important to do your research and pick a call provider that can give you sufficient security when choosing Wi-Fi or VoIP calling solutions. Usually, if you make a call through a well-known app over a private Wi-Fi network, you can trust it will be secure, and there shouldn’t be any risks if you enable Wi-Fi calling.

With Wi-Fi calling you need to be wary of hotspots and public Wi-Fi networks and that the area is open to some risks, even if your network provider encrypts the call. In comparison VoIP providers like Zadarma, have safe and secure security measures in place to protect the VoIP call. For instance, VoIP providers will have firewalls, authentication controls and encryption set up as part of their security protocols.

5. Simple & Convenient

With VoIP calling you no longer need to manage separate phone numbers for different calling methods. Calls to existing numbers can be accessed via VoIP calling, simplifying communication to friends, family and business or contacts.

Why is VoIP calling a million times better alternative?

VoIP blends the idea of a conventional telephone with the speed and convenience of the internet. VoIP calling is by far, the fastest, cheapest, most secure and easier method to make calls, when compared to Wi-Fi calling.

You can simply VoIP call your friends and relatives and benefit from Zadarma’s low rates. If you plan to make regular VoIP calls it is advisable to download and use the Zadarma app for Windows, macOS, Android or iOS.