3.07.2020
zadarma vs ringcentral

Many business decision-makers are VoIP curious but often lost when researching their selection. Many providers offer feature variations of the services at additional costs - making it feel overwhelming when comparing options. The most important question is always ‘what’s best for my business?’ Let’s explore how we can find the right answer to that broad question.

Two of the most popular VoIP providers in the industry today are Zadarma and RingCentral. These are both cloud-based enterprises. RingCentral is a popular choice, offering a variety of stable services. Zadarma is another popular option, known for its sophisticated infrastructure along with its impressive range of easy to use features.

First, let’s take a look at RingCentral's features and pricing, and see how they compare to Zadarma.

RingCentral features & pricing plans.

RingCentral’s cloud solution can suit different needs with its extensive range of functions. From video and audio conferencing to mobile and desktop apps. It offers a voicemail to email function, internet fax, the ability to add extensions, as well as a multi-level interactive voice response.

Key Features:

  • Multi-level IVR
  • Voicemail and greeting
  • Internet fax
  • Audio conferencing
  • Video conferencing
  • Cloud PBX
  • Auto-receptionist
  • Call recording & tracking
  • Mobile & Desktop Apps (iOS and Android)

Pricing Plans:

RingCentral offers flexible pricing plans with a free trial plan to test the system. Their pricing is based on team size and commitment.

  • Entry: £7.00/user/month (capped at 100 minutes/user/month)
  • Standard: £14.99/use/month
  • Premium: £19.99/user/month
  • Free trial software
  • An ‘Ultimate plan’ is also available.

The drawbacks, in comparison to Zadarma, is the additional expense, there is no direct Linux support and RingCentral charge for extra users. The all in one tool is powerful but the technology and additional costs may be overwhelming for some businesses.

Now let’s take a look at Zadarma features & price packages and how they compare.

Zadarma’s key features:

Zadarma is renowned for its fair, scalable pricing and customisation, giving the user the ability to adapt the system to any business need. Zadarma offers a cloud PBX system, free for regular users that continuously top up their account, with a wide variety of functions, such as call transfers and recordings, automated fax receiving and welcome messages, call waiting with music options, interactive voice response, and the ability to connect multi-channel virtual numbers anywhere you are.

  • Simple, quick and easy in set up and use
  • 30,000 virtual numbers including toll-free are available across 100 countries worldwide
  • Call tracking
  • Voice menu and voicemail system
  • Free to set up cloud PBX customisable to needs
  • Interactive Voice Response (IVR) backed by features including call pickup, transfer, recording, conditional and unconditional forwarding and call waiting.
  • Answer machine
  • Call centre solution
  • Call back widgets
  • SMS
  • Video conferencing
  • Free API integration with your CRM and messaging ie: Slack, Salesforce, HubSpot, Facebook Messenger and Zoho CRM

Zadarma’s pricing:

Similar to RingCentral, Zadarma has a variety of VoIP system bundles.

  • Standard - £0 per team/month (up to 5 users)
  • Office - £17.00 per team/ month (2-10 users)
  • Corporation - £33.00 per team/ month (5 to 400 users)
  • Free trial software
  • Free API integration
  • An unlimited plan is also available

Although there are some similarities between Zadarma and RingCentral, both have their own advantages. RingCentral downside is that they do not have the option of unlimited minutes and are more expensive. They both offer an unlimited video conferencing package. Zadarma, when compared, always seems to come up top for its sophisticated versatile VoIP solution, affordability and ease of use. Zadarma provides a large virtual number coverage and does not charge for adding extra users, always matching the lowest rates. The seamless system is easy to set up and allows for a bespoke configuration that is affordable and adaptable, appealing to a variety of small to large businesses.