Salesforce and telephony integration

Salesforce and telephony integration features

All accounts type support - Group, Professional, Enterprise, Performance, Unlimited, Developer Editions;
Calls from Salesforce in one click from the browser (WebRTC) or via CallBack;
Pop-up client card during incoming and outgoing calls;
Call statistics and recordings integration;
Call recordings access from Salesforce interface;
Automatic lead creation during calls from unknown numbers.

Detailed setup instructions

Advantages

Free PBX

pay only for outgoing calls and virtual numbers

Maximum security

premium channels, data centers in 6 countries, 19 years of experience

Virtual numbers

in 110 countries (mobile, toll-free, landline)

Attractive price plans

minutes, numbers and extended PBX features are already included

Connect integration right now

Zadarma free PBX features

Voice menu (IVR)

Conditional and unconditional call forwarding

Call pick-up and call transfer

Auto-response text setup

Call recording

Missed calls notifications to messengers

External phone line connection

Call Statistics (for all employees on Teamsale CRM)

API interface for integration with other services

Voicemail System

Call monitoring, barge-in and whispering

Scheduled answering machine and fax

Call queues

Call holding

Hold music options

Dialling prefix settings

Connect free PBX

View more features

Payment: Monthly Annual

Simple price plans One payment for the whole team Price plan region An offer for you: after creating an integration enter a special promo code RemoteOfficeEU on the payment page and get a 50% discount on "Office" price plan for 2 months! An offer for you: after creating an integration enter a special promo code RemoteOfficeUS on the payment page and get a 50% discount on "Office" price plan for 2 months! An offer for you: after creating an integration enter a special promo code RemoteOfficeUA on the payment page and get a 30% discount on "Office" price plan for 2 months! An offer for you: after creating an integration enter a special promo code RemoteOfficeKZ on the payment page and get a 50% discount on "Office" price plan for 2 months! An offer for you: after creating an integration enter a special promo code RemoteOfficeAmerica on the payment page and get a 50% discount on "Office" price plan for 2 months! An offer for you: after creating an integration enter a special promo code RemoteOfficeWorld on the payment page and get a 50% discount on "Office" price plan for 2 months! An offer for you: after creating an integration enter a special promo code on the payment page and get a % discount on "Office" price plan for 2 months! An offer for you: after creating an integration enter a special promo code on the payment page and get a % discount on "Office" price plan for 2 months! Standard Office Corporation	Standard / month Activate	Office / month Activate	Corporation / month Activate	Standard / month Activate	Office / month Activate	Corporation / month Activate	Standard / month Activate	Office / month Activate	Corporation / month Activate	Standard / month Activate	Office / month Activate	Corporation / month Activate	Standard / month Activate	Office / month Activate	Corporation / month Activate	Standard / month Activate	Office / month Activate	Corporation / month Activate	Standard / month Activate	Office / month Activate	Corporation / month Activate	Standard / month Activate	Office / month Activate	Corporation / month Activate
Free outgoing minutes 50% of minutes for calls to mobile numbers and 50% for calls to the European landline numbers. See the complete list of countries by going to "More details about the price bundles".	0	2000	4000
Virtual phone numbers	0	2	5
PBX and CRM users The number of users can be increased at any time, the cost of each additional user - $2/month	5	10	20
Free integrations with popular CRM and AI systems
24/7 Customer support (chat, tickets, phone)
Unlimited calls to the US/Canada Unlimited calls to the US and Canada with additional call minutes to 20 other countries within one bundle. To find more go to “More details" about the price bundles.	-
Virtual phone numbers	0	4	8
Toll-free numbers included The price plan also includes toll-free numbers, which are included in the total count of numbers.	0	1	2
PBX and CRM users The number of users can be increased at any time, the cost of each additional user - $2/month	5	10	20
Free integrations with popular CRM and AI systems
Free outgoing minutes Office: 1000 outgoing minutes included to number in +380 code (from connected national number or bronze Kyiv number) Corporation: 2000 outgoing minutes included to number in +380 code (from connected national number or bronze Kyiv number)	0	1000	2000
Virtual phone numbers	0	1	2
PBX and CRM users The number of users can be increased at any time, the cost of each additional user - $2/month	5	10	20
Per-second billing for outgoing calls
Free integrations with popular CRM and AI systems
Free outgoing minutes Office: 1000 outgoing minutes included – 500 minutes to mobile numbers in Kazakhstan (from connected Kazakhstan numbers only) + 300 minutes to landline numbers in Kazakhstan (from connected Kazakhstan numbers only) + 200 minutes to other countries Corporation: 2000 outgoing minutes included – 1000 minutes to mobile numbers in Kazakhstan (from connected Kazakhstan numbers only) + 600 minutes to landline numbers in Kazakhstan (from connected Kazakhstan numbers only) + 400 minutes to other countries	0	1000	2000
Virtual phone numbers	0	1	2
PBX and CRM users The number of users can be increased at any time, the cost of each additional user - $2/month	5	10	20
Per-second billing for outgoing calls
Free integrations with popular CRM and AI systems
Free outgoing minutes Call minutes to mobile and landline numbers. To see the full list of countries click on the link “More about price plans”.	0	2000	4000
Virtual phone numbers	0	1	2
PBX and CRM users The number of users can be increased at any time, the cost of each additional user - $2/month	5	10	20
Per-second billing for outgoing calls
Free integrations with popular CRM and AI systems
Free outgoing minutes Office: 2500 minutes include 2000 minutes to countries of Zone 1, 500 minutes to countries of Zone 2. Corporation: 5000 minutes include 4000 minutes to countries of Zone 1, 1000 minutes to countries of Zone 2. For the full list of countries click on "More about price plans".	0	2500	5000
Virtual phone numbers	0	1	2
PBX and CRM users The number of users can be increased at any time, the cost of each additional user - $2/month	5	10	20
Per-second billing for outgoing calls
Free integrations with popular CRM and AI systems
Free outgoing minutes 600 or 1200 minutes to Switzerland mobile numbers and 2400 or 4800 minutes to Switzerland landline numbers and 11 to other countries. For a detailed list of countries click "More about price plans".	0	3000	6000
Virtual phone numbers	0	2	5
PBX and CRM users The number of users can be increased at any time, the cost of each additional user - $2/month	5	10	20
Free integrations with popular CRM and AI systems
24/7 Customer support (chat, tickets, phone)
Free outgoing minutes 50% minutes for calls to Israeli mobile phone numbers 50% to Israeli landline phone numbers and to numbers in 5 countries. A complete list of countries can be found at the link “More about price plans”.	0	2000	4000
Virtual phone numbers	0	1	2
PBX and CRM users The number of users can be increased at any time, the cost of each additional user - $2/month	5	10	20
Per-second billing for outgoing calls
Free integrations with popular CRM and AI systems

More details about the price plans

Make and receive calls using:

Computer programs
iOS and Android apps
IP-phones
Call forwarding

Zadarma IP telephony meets the requirements of globally active entrepreneurs, because they can organize their company from anywhere in the world and connect all their employees in one network with customers and partners.

Zadarma understands how integral communication and building relationships are to businesses at every stage.

Zadarma’s VoIP services help you separate work from personal at an incredible price

Zadarma's tech team is always looking to evolve their cloud-based business phone software (PBX) to accommodate the ever-changing new normal global communication needs. There are many advantages to Zadarma's VoIP solution.

European telecom provider Zadarma has successfully integrated three of the leading AI-powered voice assistants into its cloud telephony and virtual PBX platform.

By choosing Zadarma, you get a variety of flexible tools that help your business stay competitive and connected.

Zadarma focuses on offering reliable cloud communication services for businesses and individuals around the world.

Zadarma is a globally recognised PBX vendor, offering a popular cloud PBX phone system. This ready to go, affordable phone system is simple to set up and comes with a variety of call management features, creating a versatile business phone system for growing businesses.

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Telephony for Salesforce

Free virtual PBX for Salesforce