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Zendesk and telephony integration features
- Calls from Zendesk in one click from the browser via a built-in webphone (WebRTC);
- Pop-up client card during incoming and outgoing calls;
- Call recordings and statistics integration - listen to call recordings straight from Zendesk interface.
Advantages
Free PBX, call tracking, video conferencing
pay only for virtual numbers and outgoing calls
Maximum quality and security
19 years of experience, data centers in 6 countries, 24/7 support
Virtual numbers
in 110 countries (local, mobile, toll-free) choose and connect in 3 minutes
Attractive price plans
“all inclusive”, one payment for all communication services for the entire company
Zadarma free PBX features
Voice menu (IVR)
Conditional and unconditional call forwarding
Call pick-up and call transfer
Auto-response text setup
Call recording
Missed calls notifications to messengers
External phone line connection
Call Statistics (for all employees on Teamsale CRM)
API interface for integration with other services
Voicemail System
Call monitoring, barge-in and whispering
Scheduled answering machine and fax
Call queues
Call holding
Hold music options
Dialling prefix settings
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One payment for the whole team
An offer for you: after creating an integration enter a special promo code RemoteOfficeEU on the payment page and get a 50% discount on "Office" price plan for 2 months!
An offer for you: after creating an integration enter a special promo code RemoteOfficeUS on the payment page and get a 50% discount on "Office" price plan for 2 months!
An offer for you: after creating an integration enter a special promo code RemoteOfficeUA on the payment page and get a 30% discount on "Office" price plan for 2 months!
An offer for you: after creating an integration enter a special promo code RemoteOfficeKZ on the payment page and get a 50% discount on "Office" price plan for 2 months!
An offer for you: after creating an integration enter a special promo code RemoteOfficeAmerica on the payment page and get a 50% discount on "Office" price plan for 2 months!
An offer for you: after creating an integration enter a special promo code RemoteOfficeWorld on the payment page and get a 50% discount on "Office" price plan for 2 months!
An offer for you: after creating an integration enter a special promo code on the payment page and get a % discount on "Office" price plan for 2 months!
An offer for you: after creating an integration enter a special promo code on the payment page and get a % discount on "Office" price plan for 2 months!
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Free outgoing minutes
50% of minutes for calls to mobile numbers and 50% for calls to the European landline numbers. See the complete list of countries by going to "More details about the price bundles".
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0 | 2000 | 4000 | |||||||||||||||||||||
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Virtual phone numbers
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0 | 2 | 5 | |||||||||||||||||||||
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PBX and CRM users
The number of users can be increased at any time, the cost of each additional user - $2/month
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5 | 10 | 20 | |||||||||||||||||||||
| Free integrations with popular CRM and AI systems | ||||||||||||||||||||||||
| 24/7 Customer support (chat, tickets, phone) | ||||||||||||||||||||||||
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Unlimited calls to the US/Canada
Unlimited calls to the US and Canada with additional call minutes to 20 other countries within one bundle. To find more go to “More details" about the price bundles.
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Virtual phone numbers
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0 | 4 | 8 | |||||||||||||||||||||
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Toll-free numbers included
The price plan also includes toll-free numbers, which are included in the total count of numbers.
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0 | 1 | 2 | |||||||||||||||||||||
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PBX and CRM users
The number of users can be increased at any time, the cost of each additional user - $2/month
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5 | 10 | 20 | |||||||||||||||||||||
| Free integrations with popular CRM and AI systems | ||||||||||||||||||||||||
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Free outgoing minutes
Office: 1000 outgoing minutes included to number in +380 code (from connected national number or bronze Kyiv number)
Corporation: 2000 outgoing minutes included to number in +380 code (from connected national number or bronze Kyiv number) |
0 | 1000 | 2000 | |||||||||||||||||||||
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Virtual phone numbers
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0 | 1 | 2 | |||||||||||||||||||||
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PBX and CRM users
The number of users can be increased at any time, the cost of each additional user - $2/month
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5 | 10 | 20 | |||||||||||||||||||||
| Per-second billing for outgoing calls | ||||||||||||||||||||||||
| Free integrations with popular CRM and AI systems | ||||||||||||||||||||||||
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Free outgoing minutes
Office: 1000 outgoing minutes included – 500 minutes to mobile numbers in Kazakhstan (from connected Kazakhstan numbers only) + 300 minutes to landline numbers in Kazakhstan (from connected Kazakhstan numbers only) + 200 minutes to other countries
Corporation: 2000 outgoing minutes included – 1000 minutes to mobile numbers in Kazakhstan (from connected Kazakhstan numbers only) + 600 minutes to landline numbers in Kazakhstan (from connected Kazakhstan numbers only) + 400 minutes to other countries |
0 | 1000 | 2000 | |||||||||||||||||||||
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Virtual phone numbers
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0 | 1 | 2 | |||||||||||||||||||||
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PBX and CRM users
The number of users can be increased at any time, the cost of each additional user - $2/month
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5 | 10 | 20 | |||||||||||||||||||||
| Per-second billing for outgoing calls | ||||||||||||||||||||||||
| Free integrations with popular CRM and AI systems | ||||||||||||||||||||||||
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Free outgoing minutes
Call minutes to mobile and landline numbers. To see the full list of countries click on the link “More about price plans”.
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0 | 2000 | 4000 | |||||||||||||||||||||
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Virtual phone numbers
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0 | 1 | 2 | |||||||||||||||||||||
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PBX and CRM users
The number of users can be increased at any time, the cost of each additional user - $2/month
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5 | 10 | 20 | |||||||||||||||||||||
| Per-second billing for outgoing calls | ||||||||||||||||||||||||
| Free integrations with popular CRM and AI systems | ||||||||||||||||||||||||
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Free outgoing minutes
Office: 2500 minutes include 2000 minutes to countries of Zone 1, 500 minutes to countries of Zone 2.
Corporation: 5000 minutes include 4000 minutes to countries of Zone 1, 1000 minutes to countries of Zone 2. For the full list of countries click on "More about price plans". |
0 | 2500 | 5000 | |||||||||||||||||||||
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Virtual phone numbers
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0 | 1 | 2 | |||||||||||||||||||||
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PBX and CRM users
The number of users can be increased at any time, the cost of each additional user - $2/month
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5 | 10 | 20 | |||||||||||||||||||||
| Per-second billing for outgoing calls | ||||||||||||||||||||||||
| Free integrations with popular CRM and AI systems | ||||||||||||||||||||||||
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Free outgoing minutes
600 or 1200 minutes to Switzerland mobile numbers and 2400 or 4800 minutes to Switzerland landline numbers and 11 to other countries. For a detailed list of countries click "More about price plans".
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0 | 3000 | 6000 | |||||||||||||||||||||
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Virtual phone numbers
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0 | 2 | 5 | |||||||||||||||||||||
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PBX and CRM users
The number of users can be increased at any time, the cost of each additional user - $2/month
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5 | 10 | 20 | |||||||||||||||||||||
| Free integrations with popular CRM and AI systems | ||||||||||||||||||||||||
| 24/7 Customer support (chat, tickets, phone) | ||||||||||||||||||||||||
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Free outgoing minutes
50% minutes for calls to Israeli mobile phone numbers 50% to Israeli landline phone numbers and to numbers in 5 countries. A complete list of countries can be found at the link “More about price plans”.
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0 | 2000 | 4000 | |||||||||||||||||||||
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Virtual phone numbers
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0 | 1 | 2 | |||||||||||||||||||||
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PBX and CRM users
The number of users can be increased at any time, the cost of each additional user - $2/month
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5 | 10 | 20 | |||||||||||||||||||||
| Per-second billing for outgoing calls | ||||||||||||||||||||||||
| Free integrations with popular CRM and AI systems |
In the press
Zadarma IP telephony meets the requirements of globally active entrepreneurs, because they can organize their company from anywhere in the world and connect all their employees in one network with customers and partners.
Zadarma understands how integral communication and building relationships are to businesses at every stage.
Zadarma’s VoIP services help you separate work from personal at an incredible price
Zadarma's tech team is always looking to evolve their cloud-based business phone software (PBX) to accommodate the ever-changing new normal global communication needs. There are many advantages to Zadarma's VoIP solution.
European telecom provider Zadarma has successfully integrated three of the leading AI-powered voice assistants into its cloud telephony and virtual PBX platform.
By choosing Zadarma, you get a variety of flexible tools that help your business stay competitive and connected.
Zadarma focuses on offering reliable cloud communication services for businesses and individuals around the world.
Zadarma is a globally recognised PBX vendor, offering a popular cloud PBX phone system. This ready to go, affordable phone system is simple to set up and comes with a variety of call management features, creating a versatile business phone system for growing businesses.