Joint audio and video conferences, increased rooms and participants limits
You can now join audio and video conferences. You just need to create 2 conferences and add number 00300 (entering room pin). There is also an option to join a videoconference without internet connection – by call a number in any of 40 countries.
Moreover, the number of possible video conference participants has been doubled.
Free Zadarma video conferencing
We are presenting our new product — free video conferencing tool, which allows you to comfortably and easily communicate with remote offices, clients and family. Go to your personal account, create a new room and send a link to the participants. No need for additional installations and registrations – participants enter via the link and immediately access the meeting in the browser.
Video conferencing features:
- Up to 50 participants;
- Video and audio encryption and conference password guarantee privacy;
- HD quality;
- Access from any convenient device.
New features for free Zadarma CRM
In the past months ZCRM has received new system features. Over 10 features were added: new task notifications, new lead and client parameters, ability to add several email addresses or messenger contacts for one client, updated lead/client thread functionality, ability to add necessary parameters for clients and leads.
You can use Zadarma CRM for free, to enable ZCRM go to PBX settings or to Settings – API and integrations page.
Hong Kong Data Center Launch
Our Hong Kong data center has launched. If you are using Firewall (regardless of your geographical location), in order to work with our service, you need to allow access to the following network:
Data centers on different continents reduce signal delay, increase call quality for all users, and allow to implement additional data backup. In the past year, our services accessibility averaged at 99.9954%.
We keep taking care of our client, which now exceed 1,600,000.
Zendesk integration update
Newly updated integration with Zendesk. Updated features:
- Ticket creation logic modernized: a new client is added using a phone number, if it was not in the database before; when creating a ticket, the user making the call is added;
- For call comments a special Zadarma VOIP client is created;
- Ticket is created when the call is answered – you now can add notes about a client immediately;
- Cyrillic coding fixed;
- Updated WebRTC version.