Zadarma News: third page

Free Zadarma CRM system now has several new features.

• Deals. Track all client transactions with a convenient new Deals tab;
• Call transcription. You can look up a certain call in ZCRM interface;
• Customizable tables. You can add more required columns to tables in Customers, Leads, Teams, Tasks and Deals tabs;
• Filters “Any responsible employee” and "Tasks". These new filters will make searching and sorting contacts more convenient;
• Exporting selected contacts. You can now export selected customers and leads.

More about ZCRM new capabilities in our blog.

Functionality of open Zadarma API has been increased. Over 60 new methods in three different categories were added:

1. Choosing and connecting phone numbers;
2. Enabling and setting virtual PBX (as well as IVR music files);
3. Reseller account creation and settings (these features are available upon request).

New mobile numbers are now offered in these 5 countries — Austria, Italy, Colombia, Lithuania , Malaysia.

And monthly fees on mobile numbers for the following countries have been lowered: Australia and France.

A library for working with IVR with API was created. You can now create a multilevel voice menu for PBX for any requests. All you need is to download the library to your web-server and edit configurations file.

An example for voice menu creation and IVR details can be found in our blog.

800 numbers in Poland are now offered without monthly and connection fees. Poland is the sixth country that we are offering toll-free numbers in on such conditions, previously it became available for 0800 numbers in the UK, toll-free numbers in the USA, Canada, Russia and Ukraine.

New toll-free numbers are also available in the Netherlands and Switzerland, Costa Rica, Dominica, El Salvador, Jordan .