New ZCRM features: deals, speech recognition, convenient features
Free Zadarma CRM system now has several new features.
- Deals. Track all client transactions with a convenient new Deals tab;
- Call transcription. You can look up a certain call in ZCRM interface;
- Customizable tables. You can add more required columns to tables in Customers, Leads, Teams, Tasks and Deals tabs;
- Filters “Any responsible employee” and "Tasks". These new filters will make searching and sorting contacts more convenient;
- Exporting selected contacts. You can now export selected customers and leads.
More about ZCRM new capabilities in our blog.
Zadarma API biggest expansion yet: 60+ new methods
Functionality of open Zadarma API has been increased. Over 60 new methods in three different categories were added:
- Choosing and connecting phone numbers;
- Enabling and setting virtual PBX (as well as IVR music files);
- Reseller account creation and settings (these features are available upon request).
Coverage expansion and lowered mobile number prices
Creating multilevel voice menu yourself
A library for working with IVR with API was created. You can now create a multilevel voice menu for PBX for any requests. All you need is to download the library to your web-server and edit configurations file.
An example for voice menu creation and IVR details can be found in our blog.
800 numbers in Poland without monthly fees and new toll-free numbers
800 numbers in Poland are now offered without monthly and connection fees. Poland is the sixth country that we are offering toll-free numbers in on such conditions, previously it became available for 0800 numbers in the UK, toll-free numbers in the USA, Canada, Russia and Ukraine.