Calls in Microsoft Dynamics 365 CRM

Make calls in CRM Microsoft Dynamics 365 with a special plugin

MS Dynamics 365 integration with Zadarma telephony allows you to make and receive calls from the browser.

MS Dynamics 365 СRM - a popular business applications platform

Microsoft solution allows you to manage customer relations throughout the sales process. Tracking potential clients, monitoring the sales funnel, personalizing onboarding experience and reacting promptly to customer issues - all is possible within one CRM interface. And with a simple Zadarma integration, you can communicate with clients and partners straight from MS Dynamics 365.
To integrate with the system, just download Zadarma plugin from Google Chrome web store. The extension finds phone numbers in MS Dynamics 365. You can make a call by clicking the telephone icon or right-click a highlighted number. You will also see the client card during an incoming call.

Advantages

Virtual numbers in 100 countries
Phone system bundles for calls to different regions
Real-time call analytics
Call recordings. Get recordings of all calls.

Integration features

  • Calls in one click

    Calls to clients straight from MS Dynamics 365 CRM

  • Client cardPop up client card during incoming calls
  • Call recordings

    Get recordings of all your calls via email or listen to them in Zadarma interface

  • Speech analytics

    Transcribe all calls to text and analyse them using 50+ parameters

  • Ability to integrate with Zadarma PBX

    Get all features of the free PBX for MS Dynamics 365 CRM

One payment for the whole team
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
 / month
Free outgoing minutes
0 2000 4000
Virtual phone numbers
0 2 5
Maximum users/devices (int lines)
30 50 100
Free integration with MS Dynamics 365 CRM
24/7 Customer support (chat, tickets, phone)
Unlimited calls to the US/Canada
-
Virtual phone numbers
0 4 8
Toll-free numbers included
0 1 2
Maximum users/devices (int lines)
30 50 100
Free integration with MS Dynamics 365 CRM
Free outgoing minutes
0 2000 5000
Virtual phone numbers
0 1 2
Maximum users/devices (int lines)
30 50 100
Per-second billing for outgoing calls
Free integration with MS Dynamics 365 CRM
Free outgoing minutes
0 1000 2000
Virtual phone numbers
0 1 2
Maximum users/devices (int lines)
30 50 100
Per-second billing for outgoing calls
Free integration with MS Dynamics 365 CRM
Free outgoing minutes
0 1000 2000
Virtual phone numbers
0 1 2
Maximum users/devices (int lines)
30 50 100
Per-second billing for outgoing calls
Free integration with MS Dynamics 365 CRM
Free outgoing minutes
0 2000 4000
Virtual phone numbers
0 1 2
Maximum users/devices (int lines)
30 50 100
Per-second billing for outgoing calls
Free integration with MS Dynamics 365 CRM
Free outgoing minutes
0 2500 5000
Virtual phone numbers
0 1 2
Maximum users/devices (int lines)
30 50 100
Per-second billing for outgoing calls
Free integration with MS Dynamics 365 CRM
Free outgoing minutes
0 3000 6000
Virtual phone numbers
0 2 5
Maximum users/devices (int lines)
30 50 100
Free integration with MS Dynamics 365 CRM
24/7 Customer support (chat, tickets, phone)

In the press

All articles