What is a cloud PBX and what benefits it provides?
19.02.2024
The Cloud PBX is a telephone system within a company that enables users to communicate internally within the organization, and externally with the outside world. The Cloud PBX is based on cloud computing technology, it significantly reduces the cost of the phone system and provides companies with a wide range of benefits.
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How do you get a German virtual number for your business?
23.01.2024
Are you interested in setting up a German virtual number? Zadarma offers national and toll-free German virtual phone numbers. This will provide you with an affordable call, easy to use international call solution. Find more information on setting up your virtual phone number for Germany in this article.
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Everything you need to know about VoIP and VoIP phone systems
12.01.2024
VoIP technology has become a part of daily communications for many businesses. We have organized the types and benefits of VoIP phone systems so you can learn all about them.
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What is call forwarding and how easy is it to set up?
9.01.2024
Are you looking to set up conditional and unconditional call forwarding to better manage incoming calls for your business? Zadarma offers cost effective call forwarding solutions to existing registered Zadarma users as well as new customers.
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What is the best eSIM for travelling to the USA?
18.12.2023
Are you looking for an eSIM for USA solution? Zadarma’s digital eSIM provides the best local tariffs. The eSIM is highly compatible and easy to activate. This solution holds endless advantages and allows you to avoid roaming charges and unforeseen mobile data bills while abroad. Zadarma provides a variety of price plans across the USA.
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Research Proves The Importance of AI-based Customer Interaction Call Analytics
7.12.2023
Are you looking to introduce Call Analytics tools into your call center? Recent Inner Circle Guide to Customer Interaction Analytics research proves that it’s about time!
Zadarma provides an AI-based VoIP service with call analytics and speech recognition tools. Integrations are fast and free to all Zadarma registered users.
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How to set up a VoIP phone system in 1 day
17.11.2023
Are you looking to set up your VoIP phone system with Zadarma? Enjoy the fast and easy set up process with Zadarma’s Business phone system. Benefit from the additional call features, creating a cost effective, unified communication solution, that will allow you to make and receive calls and texts quickly.
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How can you make cheap calls to Italy? Follow these 4 simple steps
8.11.2023
Are you looking to set up a virtual number to make cheap calls to Italy? Enjoy seamless communication and reliable call connections with an Italian virtual number. A cheap, easy, and fast setup with Zadarma will allow you to make and receive calls to Italy within minutes.
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Shopify Integration with Zadarma’s VoIP Phone System
27.10.2023
Are you a Shopify user and searching for a VoIP phone system? Zadarma provides seamless integration with Shopify, allowing you to make and receive calls and track orders, all through one centralised solution.
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How to get a phone number to call Australia cheaply?
16.10.2023
Are you looking to make regular but affordable calls to Australia?
Zadarma supports Australian expats, regular travelers and commuters to Australia and businesses to make calls cheaply and receive calls for free from Australia.
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Zadarma's cloud PBX - centralised communication solution for your business
4.10.2023
If you are looking for an all-in-one communication solution for your business then Zadarma’s cloud PBX phone system is a perfect fit. Whether you require a system that operates through a dedicated VoIP phone, a WebRTC-enabled browser, or a mobile device, Zadarma’s PBX adapts to all your needs.
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How to choose the right CRM system for your small growing business?
21.09.2023
There are a variety of CRM providers out there. Some systems are more cumbersome and more expensive than others. What CRM does your business need and how to choose the right one?
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Pipedrive phone integration with Zadarma is easy and fast.
6.09.2023
CRM integration is one of the most effective ways to maximize your business’ productivity. Zadarma’s free Business Phone System supports various integrations with leading CRM systems including the highly respected Pipedrive sales CRM.
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How to get a phone number to call Mexico?
28.08.2023
Calling Mexico, from another country, via a traditional phone line can be costly. If you do not reside in Mexico, but wish to make regular calls there, then the easiest, most cost-effective solution is to register with a VoIP provider. You must be careful to select a provider who covers Mexico and can provide you with a Mexican virtual phone number.
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A Guide to eSIM
19.06.2023
An eSIM is the same as a regular SIM, except it comes permanently embedded in the smartphone device. A digital eSIM replaces the need for a physical SIM card that can be ejected from one phone to another. eSIMs are proving popular today as they have been designed to supersede old fashion physical SIMs. There is no longer a need for the removable plastic card inside your phone.
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The Future of Call Centres
6.06.2023
Over the last two decades, the world has been embracing digital transformation and as a result the call centre operating model continues to dramatically change. The advances in technology paired with the surge in remote and hybrid working environments has inspired wide spread adoption of VoIP telephony systems across call centres. But, just what will call centres look like in a decade's time?
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Creating an efficient email and call outreach process with auto dialer and bulk emailing tools
15.05.2023
Effective communication is only worthy when the outreach resonates with the receiver. Sales outreach means engaging with prospects or past customers. This engagement can be done over the phone or via email as well as in person or through social platforms. There is a balance in outreach. Some companies are using robots to deliver their outreach, flooding their users with emails in the hope that at least one response may drive a sales enquiry. Often prospects are aware of the lack of human intervention and aggressive non-targeted outreach often is unsuccessful.
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How To Port An Existing Number To VoIP
3.05.2023
Switching an existing number to a cloud VoIP solution, allows you to take advantage of much cheaper rates. A VoIP connection delivers improved accessibility, better portability, and higher scalability for your business. Many companies switching to a VoIP phone number, wish to retain their existing number. This is where number porting comes in. The following article explores how easy it is to port your existing phone number over to a VoIP phone connection.
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A Guide to Setting Up An Effective Call Centre Solution
7.04.2023
The primary purpose of a call centre is to offer customers efficient and effective technical support, customer services and sales assistance. A call centre can often be the face of your company, handling inbound and outbound calls from current and potential customers. For many prospective clients and customers, the call centre is where they first experience and interact with your business. The following article highlights some simple steps and tools to consider when setting up an efficient, metric-driven call centre solution.
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Small Business tips to streamline business processes
14.03.2023
Streamlining business processes is beneficial for improved productivity and cost-efficiency. Optimized processes allow you to identify potential risks and bottlenecks before they become problematic. The following article explores some key tips to streamlining your business processes.
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