Zadarma Blog - Page 7

20.02.2020

Call center can be rightfully called the face of the company, as for many clients it is where the first interaction with the business takes place. Because of that, the right call center organization is an important and responsible task.

Learn how to organize it on a budget and in only five steps.

Spoiler alert: you won’t even need a separate space.

10.02.2020

After almost four years of uncertainty, Great Britain is now ready to separate from the EU and both sides have only 11 months to prepare for the transition. The number of ways in which the UK and EU businesses will be affected is too large to count. While most of the aspects were widely discussed by the media, communications were mainly left on the side bench. Let’s learn how businesses will be affected and what are the ways to avoid it (or maybe to get even better off)

4.12.2019

Building solid and lasting customer relationships are the foundation of every successful online business. That's why organizations should invest in a CRM system. Thankfully, there are many free CRM tools on the market that can help startups and small online businesses build better and stronger relationships with their customers.

14.08.2019

Yuliia Melnykova

CallBack and Click-to-Call widgets can come across as similar tools with the same goals: create communication channels, support client or sell products/services, increase sales conversion.

But many businesses have a reasonable question: which one would be more effective and which to choose for your website. Check our simple explanation on how the two differ.

25.07.2019

In the modern world where various chat tools are being developed every other day, it is easy to overlook one of the most compelling communication tools - a phone call. Learn how to measure the effectiveness of your marketing campaigns with the help of call tracking.

7.06.2019

Angelena Smishko

The businesses that can analyze correctly and use multiple applications for correct operational activities and customer records usually prevail in competitive markets. Frequently, independently developed programs are responsible for that. And in general, numerous (for example) modern CRM-systems are systems that have initially been developed for a certain task, and then thanks to their convenience and functionality launched in the market as a separate product.

30.04.2019

Callback widget can increase conversion rates of your website by dozens or even hundreds percent. However, the overall efficiency of this tool depends on a bunch of factors. Learn how to make the maximum from this technology and avoid common mistakes.

6.03.2019

Telecom technology can supply tools that help businesses reduce expenses while still satisfying rising client demands. Many firms have already discovered that cloud PBX networks bring substantial capital and maintenance cost savings. Learn if a Cloud PBX can help you too.

14.02.2019

The business phone system is a good example of an indispensable feature of our working lives regularly taken for granted. Learn what mistakes to avoid when selecting the best fit for your business.