Zadarma News

We’ve made using AI in Zadarma even easier and more cost-effective. Now the AI voice agent is included in our price plans and available without any additional setup.

With the Office plan, you get 100 free AI agent minutes per month, and with the Corporation plan — 200 minutes. This is enough to test call-handling scenarios or transfer part of your incoming call flow to the virtual assistant.

The AI agent supports 20+ languages, and usage beyond the included minutes is charged from €0.07 per minute.

Connect, configure, and use the AI agent directly within your plan — with no unnecessary complexity and a clear pricing model.

We are introducing a new service — the Zadarma AI voice agent. This virtual assistant answers calls, speaks with a natural voice, uses your knowledge base, and transfers the customer to an employee when needed.

The agent works 24/7, supports 8 languages, and helps ensure no calls are missed during peak hours or outside business hours.

To get started, simply choose a voice and model, connect your knowledge base, and set up routing in your personal account.

The service is already available to users of the Zadarma cloud PBX. Learn more here.

Thanks to Ukraine joining the EU roaming agreement, call rates to Ukraine from EU numbers connected in Zadarma have been significantly reduced. Now calling Ukraine from the EU is up to 80% cheaper than from other countries.

We are working to make calls from Ukraine to Europe just as affordable in the near future.

Merry Christmas and Happy New Year! Thank you for being with us this year and for trusting Zadarma.

To celebrate the holiday season, we’ve prepared some special gifts for you.

26% holiday discount on the «Office» and «Corporation» price plans

Choose a plan and use the promo code for your region:

Plus a 10% bonus when topping up your balance

Top up your account with promo code NY2026 and get a +10% bonus!

Promo codes are valid until January 6, 2026, inclusive.

We wish you stability, growth, and new opportunities in 2026.

Happy Holidays!

Zadarma is celebrating its 19th anniversary. During this time, we have grown from a small project into an international service and continue to develop actively.

We always keep up with new trends and implement modern technologies, including AI-powered solutions and tools, into our service, helping businesses build simpler and more effective communication with their customers.

We thank everyone who chooses Zadarma and stays with us. The future holds even more ideas and opportunities.