Zadarma News

The official Zadarma node is now available in n8n for integrating Zadarma PBX and Teamsale CRM with other services.

With the integration, you can create automated workflows based on telephony events such as missed calls, incoming SMS messages, call start or end events, and more. Response actions include creating a lead in Teamsale CRM, sending an SMS, saving data to Google Sheets, triggering a callback, and more.

In addition to telephony and CRM, the integration also allows you to connect other services, for example, Google Calendar for automatic meeting creation, Google Sheets for data storage, Google Drive, Google Docs, and many more. n8n offers more than 1000 nodes for integrating with various services and building your own automation workflows.

Setup takes just a few minutes: simply activate the integration in your account, copy the API token, and add it to the Credentials section in n8n. A detailed guide with ready-to-use workflow examples is available via the link below.

Learn more about the Zadarma and n8n integration.

Zadarma has introduced a new type of voice AI agent — a realtime agent. The main difference from a standard agent is instant responses without delays. This makes the conversation more natural and comfortable for the caller.

The realtime agent understands context on the fly and can adapt during the conversation: it adjusts its tone and speaking style based on the caller’s reaction. If a customer speaks briefly and to the point, the agent adapts. It’s a live dialogue, not a scripted auto-responder.

Three models with different capabilities are available for connection — including an option priced the same as the standard agent if you’d like to try it without additional cost. For more information on setup, see the guide.

Italian interface language has been added to Zadarma and Teamsale CRM. The personal account and virtual PBX have been translated — all settings and management are now available in Italian.

This means that Italian-speaking users can set up telephony and CRM without a language barrier, and if they have any questions, they can contact Zadarma support in Italian.

The language can be selected in the account settings.

We’ve published our API’s OpenAPI schema on GitHub - making it easier than ever to get started with integrations.

Developers no longer need to spend time figuring things out from scratch or wait for ready-made libraries. Just take the specification and generate a client library in the language you need - it can be done in minutes.

With the rapid progress of AI tools, the process has become even smoother: today, libraries can be generated automatically - often faster and sometimes even better than when built manually.

In practice, this removes language limitations: if you need an integration, you can simply create it yourself - no delays, no extra steps.

The OpenAPI schema is available here.

We’ve made using AI in Zadarma even easier and more cost-effective. Now the AI voice agent is included in our price plans and available without any additional setup.

With the Office plan, you get 100 free AI agent minutes per month, and with the Corporation plan — 200 minutes. This is enough to test call-handling scenarios or transfer part of your incoming call flow to the virtual assistant.

The AI agent supports 20+ languages, and usage beyond the included minutes is charged from €0.07 per minute.

Connect, configure, and use the AI agent directly within your plan — with no unnecessary complexity and a clear pricing model.