Virtual number is a phone number that works over the internet. You can use it remotely, there is no need for wiring and heavy equipment, you do not need a base, just a stable internet connection. But you can also receive calls without internet via call forwarding.
Virtual phone number allows you to open a business in any part of the world, and your clients will be able to call multichannel virtual numbers. You, in turn, will be able to make and receive calls using a variety of handy features: call recordings, call integration to CRM systems, voice menu, work hours.
How to receive calls:
- with programs, apps or ip-phones;
- with call forwarding to your phone (if there is no internet or it is unstable);
- with PBX (we recommend using our free Cloud PBX for business goals, adding more features to your number; more details about PBX can be found here);
- if you have a PBX on your server, you can forward calls straight to the server.