To use one number for several employees you need to enable free virtual Zadarma PBX. Our Cloud PBX helps to route calls to agents, set additional features for each virtual number – call recording, voice menu, work hours, answering machine and much more. You can learn more about all Zadarma PBX features on this page.
To make and receive calls by several employees, enable PBX by completing three steps and entering the number of employees (it can be changed at any time). Then, on the page My PBX - Extension numbers, you will find login information for each extension number. Accordingly, one extension number = one employee (and equipment – program, app, IP-phone, or call forwarding). Setup instructions for different programs can be found here. Zadarma PBX is easy and free to integrate with popular CRM-systems, all employees’ calls will sync with your CRM.