How to make calls?

To make first calls, enter in Your IP-phones/gateways/softphones settings for PBX («Internal lines» menu). After that You can receive and make calls!

Setup instructions for many popular hardware and software You can find here.

Pay attention, login is not the same as internal number. For hardware/software setup use login and call on internal numbers.

Number dialing format

By default, all numbers in Zadarma system are dialed in international format (for example Moscow 7495…). But many users get used to dial local numbers without country code.

To ease the work of such users with PBX from Zadarma, You can set which number to consider local and which not local in section «Outgoing calls».

For that You have to determine in which country and city You are situated (set their prefixes). After that set prefixes for long-distance and international calls.

Call forwarding

For any number You can make conditional and non-conditional call forwarding. In conditional call forwarding the call will be forwarded if the hardware/software is not active or there is no response during 20 seconds.

To activate voicemail, set Your email in call forwarding settings.

Call transfer and call pickup

To transfer received call: press button # on Your phone, dial number on which You wish to transfer the call and then again button # for example #101#.

To transfer call with voice notification press * intrernal number and # for example *101#.

To pick up incoming call: pick up the phone and dial 40.